Doctors are beginning to revamp how they try to link better with patients and also to make use of the recently available multi-media technologies. It is really an important procedure that will unquestionably accelerate within the next twenty years. There’s a necessity to substantially redesign most of the traditional processes accustomed to practice medicine – and proceed to new methods for delivering health services, in what I call ATM Healthcare.
What, then, is ATM Healthcare?
Whenever we consider the word ATM, the majority of us consider banks. The acronym ATM has joined our language so completely that lots of individuals don’t know exactly what the letters are a symbol of – they simply realize that undertaking an ATM transaction enables money to become attracted direct using their banking account, not from the credit account, and they can perform this in a special Bank usually on the street, or in a store checkout. ATM means Atm and is only a direct electronic admission to your bank as well as your accounts. Which is quite simple, convenient and consumer friendly. ATM makes banks and accounts a lot more available to customers, whenever and wherever they need. Simultaneously they’ve made the job of banks more effective while dramatically cutting the price of bank transactions to some couple of cents from typically $10-15 per in person transaction having a teller. It has happened because Automated teller machines now manage the majority of the simple bank transactions that used to consider many of the duration of tellers. This releases bank staff to take more time on complicated transactions where human expertise is needed. Who are able to imagine a financial institution without prevalent ATM facilities? And all sorts of it has happened in a couple of years.
Computer scientists consider ATM in an exceedingly different way. On their behalf ATM is really a technical term describing how data could be passed across a digital network. Here ATM means a protocol known as Asynchronous Transfer Mode. This protocol was created as a means of merging old telephone systems with increased modern packet-switched computer systems to be able to deliver data, voice, and video within the same funnel. Quite simply it enables a variety of differing data, from different data sources, to become delivered simultaneously.
What exactly have these two kinds of ATM relate to healthcare?
Consider the apparent parallels.
The physician-patient consultation is in lots of ways like the traditional bank interaction having a teller. It’s private, about 80% of consultations are easy, and when complications arise, another person could be known as directly into give specialist advice. There’s also parallels using the computer researcher ATM, as this consultation nowadays involves typically several various kinds of data – voice, lab results, paper and electronic documents (health records), and more and more video and digital images. The consultation itself could be described both in computer language and clinical terms as composed of three information processes ? data capture (background and examination), data analysis (diagnosis), and business planning (treatment).
What we should in healthcare have to do is start thinking like bankers, and concentrate on supplying our services inside a more consumer friendly way. Once we do that, doctors have to follow two core concepts. The very first is the complementarity principle – computers prosper, what humans do badly, and the other way around. Computers always remember, and therefore are efficient at scheduling, remembering and reminding, but humans tend to be better at data analysis and making decisions. So computers will be able to do many simple health transactions, remember and order prescriptions and diagnostic tests, schedule appointments, and supply preventative health information. The 2nd principle is the significance of redesigning business processes before presenting technology. There are plenty of similarities between banking and the concept of medicine. And doctors can study from bankers in this region. There’s pointless why we ought to not introduce ATM Healthcare, in likewise way as bankers have introduced ATM Banking.
What can ATM Healthcare seem like?
First of all, lets think that, like banking, ATM Healthcare will probably be employed for relatively straightforward consultations in lots of specialities, and won’t switch the complicated in person consultation or intervention that produces about 20% of overall medical consultations, and can always remain the “defacto standardInch consultation. Finances the majority of the tools of ATM Healthcare at our disposal. Emr, lab results and x-ray images would be the health same as bank statements. Telemedicine – video talking to either instantly (synchronous), or delayed time (asynchronous) – has become an established technology, has already been obtainable in some supermarket clinics, and it is the same as the teller machine. Email and wireless telephony provide more mobile use of providers, and also the whole internet is definitely an amazing educational and clinical communication platform that’s already delivering a variety of ATM Healthcare. We’ve plenty of systems to mix various kinds of data and offer them concurrently to doctors and patients, just as reported by the computer scientists form of ATM.
Patients have to encourage doctors to consider methods for redesigning their practice ways to make smarter utilization of available multimedia technologies to enable them to still provide more and better available care. I am certain this will occur, especially as a lot of more youthful generations start receiving care. They’ll demand that doctors begin using these technologies, and more and more change their ways, and hopefully make use of the illustration of banking once we move more and more to ATM Healthcare.